San Antonio Airport

Business

Noise Abatement

Aviation Noise Concerns?

Thank you for your interest in the Noise Management Program for San Antonio Airport System. In addition to providing you a positive customer experience, we are pledged to provide timely and efficient noise information as well as answer your aviation related noise questions.

Our staff hopes that the information you find on the following pages is informative and helpful to you in understanding the Noise Program.

Should you have additional questions please contact us.

Residential Acoustical Treatment Program:
Joshua Heiss at 210.207.3471

General Aviation Noise Inquires and/or Complaints:
Joshua Heiss at 210.207.3471

Additionally, the City of San Antonio Aviation Department maintains an aviation noise complaint line 24 hours a day, seven days a week. Concerned citizens may call 210.207.3471 to file a noise complaint about any specific aircraft operation.

HANDLING OF COMPLAINTS

People who are concerned about aircraft noise may complain because they would like to see changes occur. Many people often ask whether or not filing noise complaints will change how the airport operates. Filing a complaint will not bring about an individual’s desired change, rather it provides a means for SAT to report and disseminate information to the public, local representatives, and airport noise community groups. On a daily basis, operational considerations, such as wind and weather patterns, the number of operations, time of day, construction, and other conditions, all play a part in how the airport operates at any given time. The Federal Aviation Administration (FAA) makes decisions based solely on their standard air traffic control procedures. However, every complaint is logged, analyzed and reported monthly.

If you have any aviation noise concerns, please contact 210.207.3471