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San Antonio Airport

Careers at sat

Join Ambassador Program

Ambassador Volunteer Program

SAT Ambassadors are a special group of people who are passionate about assisting others. If passengers need directions, Ambassadors will point the way. If guests need assistance, these airport volunteers will lend a hand. Whether directing passengers to a connecting flight, helping to reunite families, or even taking photos for people, there is no task too challenging for our Ambassadors. When you become an Ambassador, you’ll be in great company as part of a team of around 200 who donate a minimum of four hours a week to assist travelers as they make their way through our airport.

Duties

  • Staff information booths  
  • Meet & greet arriving and departing passengers.  
  • Assist visitors with information on transportation, hotels, dining, shopping, area attractions, and points of interest.  
  • Provide way-finding assistance for passengers navigating the airport.  
  • Assist the Program Coordinator with assignments.  
  • Special Airport Event Support  

Qualifications

  • Be able to work well with people
  • Have an outgoing, friendly personality
  • Possess good communication skills
  • Be reliable and committed

Incentives

  • Free airport parking
  • SAT concession and retail discounts 
  • Earn certified volunteer hours to:  
    • Satisfy volunteer hour requirements
    • Or use on a job application  
  • Eligible to attend the Annual Ambassador Appreciation Luncheon  
  • Eligible for Service Awards pin  
  • Airfield tour  
  • Participation in Ambassador quarterly events

Requirements

  • Attend a one-day training session
  • Wear the uniform provided
  • Follow program policy & procedures
  • Security background check 
  • Be a team player
  • Minimum 8 hours per month  
  • Minimum 4-hour shift weekly

Ambassador Fellowship Program

SATs Ambassador Fellowship program provides an avenue for students in San Antonio and the surrounding region to serve and interact with members of their community, develop career skills in a professional setting, and gain exposure to a broad spectrum of potential careers in the aviation industry.  

Professional Development

Job Shadowing

Participants will be able to spend time with different divisions within the Aviation Department to obtain an understanding of career opportunities at the airport.

Certified Tourism Ambassador

Certification will be available if the student would like to participate. The airport will pay the initial fee based on a minimum service hour requirement of 16 hours. The program participant is responsible for the renewal fee if they choose to renew their certification.

Training & Development

Program participants will have the ability to attend identified training classes offered by the airport to its employees.

Field Trips

Participants are eligible to participate in ambassador field trips. Past field trips have been taken to: Witte Museum, San Antonio Missions, Stinson Airport, and Air Museum

Duties

  • Greet arriving and departing passengers
  • Provide way-finding assistance for passengers navigating the airport
  • Staff information booths
  • Assist the Program Coordinator with assignments
  • Special Event Support

Incentives

  • Earn certified volunteer hours to:
    • Satisfy volunteer hour requirements
    • Utilize on college applications
    • Include on job resume
  • Eligible to attend the Annual Ambassador Appreciation Luncheon
  • Eligible for Service Awards
  • Airfield tour
  • Participation in quarterly events

Requirements

  • Attend a one-day training session.  
  • Wear the uniform provided.  
  • Follow program policy & procedures.  
  • Security background check 
  • Be a team player.  
  • Minimum 8 hours per month 
  • Minimum 2-hour shift weekly. 

Contact Information

To sign up for the program or request more information, please contact David Paredes at [email protected] or 210.207.3546.