San Antonio Airport

TRAVELER ASSISTANCE

Our Ambassadors

Ambassador Volunteer
Program

Our Airport Ambassadors are a friendly group of volunteers dedicated to making your travel through San Antonio International Airport go as smoothly as possible. If you need directions, Ambassadors will point the way. If you need assistance, these airport volunteers will lend a hand. Whether directing passengers to a connecting flight, helping to reunite families, or even taking snapshots for people, there is no task too challenging for SAT’s ambassadors.

SAT Ambassadors are volunteers from the community who donate a minimum of 4 hours of their time per week to work in the Ambassador Information booth. Ambassadors provide courteous and friendly assistance and provide a warm welcome to visitors.

Become one of these helpful heroes and experience the gratitude of the thousands who visit SAT every year.

JOIN OUR PROGRAM

Pups & Planes Program

Passengers arriving at or departing from the San Antonio International Airport are now greeted by four-legged volunteers with the Pups & Planes program. This dog therapy program, one of a few of its kind in the country and the first in Texas, was created to provide a more calming environment and aims to de-stress travelers as they navigate through the terminals. Pups & Planes is part of the airport’s Ambassador Program. Volunteers and their pups will work as teams on rotating schedules.

Pups and Planes - SAT Airport therapy dog