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Official Website of the City of San Antonio

11:40 AM CDT

San Antonio Airport

About SAT

Operations

Operations

San Antonio Airport Operations (OPS) inspects, maintains, and ensures that SAT is operated as safely as possible and always conforms to Federal FAA regulations (FAA Part 139). Our department combines Supervisors, Agents, and Airfield Maintenance 24 hours a day, 365 days a year. The OPS team is also a primary responder agency to emergencies at the airport, including aircraft incidents.

The OPS Division is responsible for the Airport Operating Area (AOA) and provides Airside Driver Training on Mondays, Tuesdays, and Thursdays. Contact Mari Ramirez at 210.207.3540 to schedule a class. Please read over the Airport Driver’s Training Handbook before attending your class. This handbook was compiled from existing San Antonio City ordinances, and general Airfield practices. This handbook intends to supplement information provided in the Airport Rules and Regulations and comply with FAA Part 139.329 concerning the movement of ground vehicles on the airfield.

OPS also monitors the ramp areas for aircraft parking (West Ramp and South Ramp), if you need to park, please contact the Operations Supervisor on Duty at 210.207.3433

For any other Airport Operations Inquiries, please call 210.207.3433 and ask for the On-Duty Supervisor.

Landside Operations

Landside Operations is dedicated to delivering an exceptional experience by working closely with the Metropolis Parking operator to provide technologically driven parking amenities. The division’s top priority is customer service, working closely with the Customer Experience team to ensure a smooth journey through TSA and airline queues. This division also provides essential ground transportation options, tourism information, and other airport resources. To maintain fair access to all parking facilities, illegally parked vehicles are addressed in a timely manner. Additionally, this team is always ready to respond to emergencies and offer support to ensure a safe and pleasant environment.

Airport Integrated Control Center

The Airport Integrated Control Center (AICC) functions as the primary call center and information center for airport functions. This division provides dispatch operations for Airport Security, Law Enforcement, and Airport Rescue and Fire. Additionally, the AICC operates the airport CCTV and AACS systems to ensure timely response and resolution to all alarm calls.

Airport Police

It is the mission of the San Antonio International Airport Police Department to enhance the safety of that community of citizens who travel through the airport by a commitment to excellence in the professional and courteous delivery of police and security services while operating under the framework of the United States Constitution, through the reduction of fear and the preservation of human life while enforcing relevant statutes and regulations.

San Antonio Airport Police

Employment Opportunities

The San Antonio International Airport (SAT) is the primary airport serving the San Antonio metropolitan area and the 7th largest city in the United States of America. If you are a licensed police officer committed to providing safety and excellent customer service to the community and citizens who travel through the airport, then this is the position for you. We offer excellent training, great pay and benefits, and ample opportunities for advancement.

Airport Security

Airport Security Operations include Airport Security Supervisors, Airport Security Officers, and Contract Security Officers who provide uniformed patrol and alarm response at the airport around the clock.

This division is responsible for controlling access to the Concourses, the Airfield Operations Area, and the Secured Areas of the airport. It also assists the uniformed Airport Police and Airport Fire and Rescue personnel and manages the airport’s lost and found program.

Security Compliance performs as the liaison between the Airport and Fixed Base Operators and Tenants to ensure they are compliant with Airport Rules and Regulations and the Airport Security Program.

The Security Compliance Unit ensures San Antonio International Airport remains in compliance with Title 49 Code of Federal Regulations (CFR) 1542, the Airport Security Program, and the Transportation Security Administration (TSA) Security Directives.

The division also manages the Security Violation Program and Progressive Security Enforcement Fee Program.

The Security Systems section is responsible for maintaining and ensuring the following systems and/or server-based applications are operational: Automated Access Control; Closed Circuit Television Video Surveillance; Online SAT Badge Application; Authorized Signatory program; and Computer Based Training (SIDA and Authorized Signatory).

Aircraft Rescue & Firefighting

The San Antonio International Airport “Aviation Rescue Fire Fighting”(ARFF) team specializes in aircraft crash fire suppression, passenger rescue, and the ARFF team responds with two EMS Paramedic first responders for the airport.

All ARFF personnel are certified as Structural Firefighters, Aircraft Rescue Firefighters and EMT’s by the Texas Commission on Fire Protection. This initial training includes topics required by the San Antonio Fire Department and the U. S. Federal Aviation Administration to include:

  • Airport and aircraft familiarization.
  • Aircraft cargo hazards.
  • Emergency aircraft evacuation assistance.
  • Application of different extinguishing agents.
  • Adapting structural rescue and firefighting equipment to aircraft incidents. Rescue and firefighting personnel safety.

Fire Dept.

The ARFF Division provides several additional services to the airport community in addition to responding to aircraft emergencies, including:

  • Quarterly inspections of all fuel storage facilities and fueling vehicles.
  • Annual training for all fuel-handlers.
  • Responding to all medical emergencies on airport property.
  • Acting as first responders to all structural emergencies on airport property.

The team’s four Aviation Rescue Fire Fighting vehicles are equipped with different extinguishing agents such as: Aqueous Film Forming Foam, Halotron, and Purple K Dry chemical. These different agents allow ARFF personnel to respond to various types of aircraft and fuel fires to establish a safe escape path for passengers, crew members, or airport staff.

ARFF Coordinator – Captain James Bennett, 210.207.3474

Unmanned Aircraft Systems (UAS) / Drones

Operations also would like to extend our congratulations on the purchase or receipt of a new drone, before you fly please take a moment to read over the links below.

Know Before You Fly!

For the latest drone information, go to the FAA.gov website:

FAA DRONE INFO
FAA FLYING NEAR AIRPORTS

How do I register my UAS Online?

Registration is $5 and is valid for three years. Some things you’ll need before you get started:

  • An email address
  • Credit or Debit card
  • Physical address and mailing address (if different from physical address)
  • Once you receive a registration number, you must mark the registration number on all aircraft.

Local Contacts: